Frequently asked questions

Frequently asked questions

• What does the term “overcapacity/excessive power” mean?
• What does the term “excessive reactive power” mean?
• What does the guaranteed supplier cost account for?
• Does a customer bear losses if the billing period is longer or shorter than 30 days?
• What does the term “billing capacity” stand for?
• How and why do customers-households pay “billing capacity”?
• Why isn’t the tariff system simpler and why different tariffs are included in it which make it more complicated?
• Why are there consumption zones?
• Does any other country uses block tariff?
• Will the customers-households be able to pay one billing capacity at one period of the year and different one during other periods of the year (e.g. if they are absent from their home for several months, summer house owners, etc.)?
• How can a customer – household find his connection approval document and see which capacity was allowed in his case?
• Can a customer – household as for a change in approved capacity?
• Who files an application for the decrease or increase of capacity?
• How can a customer – household determine the level of capacity he needs?
• What is the capacity of electrical home appliances ?
• What is the role of automatic fuses in the enforcement of new regulations?
• Who will check if a customer had the fuses adequate to his approved capacity installed?
• Who sets the level of costs of connection to the electricity transmission or distribution system?
• What does the cost of connection to the electricity transmission/distribution system include?
• Who can I file an appeal with against the Decesion on the Approval of the Connection to the Electricity Transmission/Distribution System?
• What are the different types of connections?
• Who is obliged to unbundle books of account and what is the purpose of it?